SHC Service Offerings

SHC’s consulting experts have decades of combined clinical and consulting experience and include recognized authorities in:

  • Surgical services governance and change management
  • Patient and block scheduling
  • Presurgical screening
  • Optimizing patient throughput
  • Service line organization structure and staffing
  • Surgery supply chain management
  • Sterile processing departments (SPD)
  • Perioperative and SPD education and training
  • Implementation assistance and interim management
  • Surgery benchmarking and information management
  • Healthcare information system selection and optimization
  • Migration of an existing perioperative information system to an enterprise electronic medical record (EMR)
  • Non-clinical anesthesia program assessments
  • Surgical facility evaluation, planning, and design
  • Strategic growth planning



Educational Seminars

Over the past 30 years, SHC has educated thousands of healthcare professionals through its seminars — medical directors, chief nursing officers, surgeons, anesthesiologists, perioperative directors and managers, and hospital administrators whose areas of responsibility involve the OR. For more information about SHC seminars, click here: Consulting Condensed

Check back soon for news about our next Maximizing OR Efficiency seminar!

Dates and location for SHC’s next two-day Maximizing OR Efficiency seminar will be announced soon.   The information gained from this seminar will help you drive up your OR efficiency and reduce your overall perioperative cost. Topics will include:

  • Governance Model Required to Manage Today’s Perioperative Program
  • Best Practice Case Scheduling
  • Surgery Supply Chain: Meeting Demands While Managing Costs
  • Improving Patient Throughput
  • Walking a Tightrope-Balancing OR Access Hospital Capacity
  • Parallel Processing: The Key to Day-of-Surgery Patient Preparation for On-time Case Starts
  • Best Practice Sterile Processing Department




Our Results

Increase in block utilization (from 66% in 2011 to 76% in 2012), resulting in the opening of two FC/FS rooms| Read Perioperative Assessment and Interim Operations Management Assistance case study

Apr 3

Bill Bailey, SHC Vice President, will speak at 10:00 AM at the AORN Global Surgical Conference & Expo 2017 in Boston. Continue reading

Apr 4

Anne Roy, SHC Vice President, will speak at 1 PM at the AORN Global Surgical Conference & Expo in Boston. Continue reading

Feb 19

The success of a hospital is often measured by its OR.  Surgery programs generate 65 percent of a fiscally sound hospital’s margin.  And facilities that are in trouble usually have dysfunctional ORs. Volume might be declining; cases such as GI, … Continue reading

Feb 19

Randy Heiser, SHC President, presented a full-day session at the 2014 OR Manager Conference that was held in Long Beach, CA on September 17-19, 2014. Mr. Heiser’s session topic was Walking the Tightrope: Balancing OR Access and Hospital Capacity. This session described … Continue reading

Oct 25

Randy Heiser, SHC President, and Tammy Tenerowicz, SHC Senior Consultant, presented a regional seminar on OR governance, scheduling, and preoperative process at The Westin Buckhead in Atlanta, Georgia on October 25, 2013.

Sep 24

Randy Heiser, SHC President, presented at the 2013 OR Manager Conference that was held at Gaylord National Resort in National Harbor, MD on September 23-25. Mr. Heiser spoke on the topic Reacting or Preparing for ACA and Health Care Reform: Strategies … Continue reading

Mar 17

Randy Heiser spoke on Surgeon Accountability Balanced with Administration Concerns About Case Volume at AACD’s 2013 Perioperative Leadership Conference. Continue reading

Mar 7

Randy Heiser, SHC President, presented at the 2013 AORN Congress that was held in San Diego, CA. His topic was Optimizing Patient Flow by Improving Perioperative Communication. If you would like more information about this topic, please click on the … Continue reading