Case Studies

SHC specializes in these services:

  • Perioperative consulting (also known as surgery consulting or operating room consulting)
  • Sterile processing department (SPD) consulting
  • Healthcare IT consulting (especially surgery information systems in the operating room)
  • Implementation assistance
  • Interim management of the perioperative department, SPD, and related departments

SHC has performed surgery consulting projects in every state in the United States and in most provinces in Canada. We have worked with hospitals of all sizes and types — academic medical centers (university teaching hospitals), regional medical centers (teaching and non-teaching), and community hospitals.

Case studies are a useful way to illustrate how SHC conducts a consulting engagement and the results that our clients experience. The case studies listed here summarize four different projects that were completed within the past few years.


February 19

The success of a hospital is often measured by its OR.  Surgery programs generate 65 percent of a fiscally sound hospital’s margin.  And facilities that are in trouble usually have dysfunctional ORs. Volume might be declining; cases such as GI, … Continue reading

February 19

Randy Heiser, SHC President, presented a full-day session at the 2014 OR Manager Conference that was held in Long Beach, CA on September 17-19, 2014. Mr. Heiser’s session topic was Walking the Tightrope: Balancing OR Access and Hospital Capacity. This session described … Continue reading

October 25

Randy Heiser, SHC President, and Tammy Tenerowicz, SHC Senior Consultant, presented a regional seminar on OR governance, scheduling, and preoperative process at The Westin Buckhead in Atlanta, Georgia on October 25, 2013.

September 24

Randy Heiser, SHC President, presented at the 2013 OR Manager Conference that was held at Gaylord National Resort in National Harbor, MD on September 23-25. Mr. Heiser spoke on the topic Reacting or Preparing for ACA and Health Care Reform: Strategies … Continue reading